Ordering & quotes,fast & simple.
Have questions before getting in touch? Check out our quick ordering, quote turnaround, and payment procedures.
- How quickly do you respond to quotes and inquiries?
Our support and digitizing desk responds within 1 hour during business hours, and guarantees an itemized quote within 24 hours 7 days a week.
- Is there any cost or commitment to get a price quote?
No! All quote requests are 100% free with no obligation. We provide stitch count estimates, turnaround schedules, and recommendations upfront.
- What information should I include in my inquiry?
Provide your artwork file, desired width or height, destination fabric type (caps, hoodies, beanies, uniforms), and any special requirements (3D puff, metallic thread).
- What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and net payment terms for approved commercial accounts.
- Can I call or WhatsApp your team directly?
Yes! You can call us at +1 (209) 801-4372 or click the WhatsApp floating button on our website for real-time messaging with our support staff.
- Can I submit an emergency rush order over the weekend?
Yes, our production facility operates 24/7 with dedicated on-duty weekend digitizers handling emergency 4-6 hour turnaround requests.